Order Questions & Answers

Order FAQs

How do I make an order? Orders are placed online at MonsterCPAP 24/7 or by phone during business ...

Accepted Methods of Payment

MonsterCPAP accepts Visa, Mastercard, PayPal, Apple Pay, Google Pay and Shop Pay.  Once an order ...

How To Cancel An Order

Send an email request to info@monstercpap.ca with your order number and we can cancel the order i...

Processing & Shipping FAQs

When will my order ship? Orders require 2-4 business days to process prior to shipping. From time...

Tracking Your Order

Tracking details are emailed to customers 2-4 business days after an order has been placed. All o...

Quotes, Prescription & Insurance FAQs

How do I get a CPAP quote? Quotes are automatically created and emailed to customers from their s...

Return Policy

MonsterCPAP Return Policy MonsterCPAP accepts returns on most* unopened products within 30 days o...

Final Sale Items

For health and safety reasons, open items and or items without safety seals are final sale and ca...