Order Questions & Answers

Order FAQs

How do I make an order? Orders are placed online at MonsterCPAP.ca 24/7 or by phone during busine...

Processing & Shipping FAQs

When will my order ship? Orders require 2-4 business days to process prior to shipping. From time...

How To Cancel An Order

Send an email request to info@monstercpap.ca with your order number and we can cancel the order i...

Why Are CPAP Machines Out Of Stock?

CPAP manufactures continue to experience significant challenges prolonged by the effects of the C...

Tracking Your Order

Tracking details are emailed to customers 2-4 business days after an order has been placed. All o...

Quotes & Prescription FAQs

How do I get a CPAP quote? Quotes are automatically created and emailed to customers from their s...

Return Policy

MonsterCPAP Return Policy MonsterCPAP accepts returns on most* unopened product within 30 days of...

Final Sale Items

For health and safety reasons, open items and or items without safety seals are final sale and ca...