Order Questions & Answers

Order FAQs

How do I make an order? Orders are placed online at MonsterCPAP.ca or by phone during business ho...

Accepted Methods of Payment

MonsterCPAP accepts Visa, Mastercard, PayPal, Apple Pay and Google Pay. If you wish to pay by cre...

How To Cancel An Order

Send an email request to info@monstercpap.ca with your order number and we can cancel the order f...

Processing & Shipping FAQs

When will my order ship? Most orders require 2-4 business days to process prior to shipping. From...

Tracking Your Order

Tracking details for your order will be emailed to you within 2-4 business days after your order ...

Quotes & Prescription FAQs

How do I get a CPAP quote? Quotes are automatically created and emailed to you from your shopping...

Return Policy

Acceptable Returns MonsterCPAP will accept returns on most* unused, unopened product within 30 da...

Final Sale Items

These items are final sale and cannot be exchanged or returned at any time: AirFit N20 / F20 Se...