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MonsterCPAP Help Centre
Order Questions & Answers
Order Questions & Answers
Ordering Online
Order FAQs
How do I make an order? Orders are placed online at MonsterCPAP 24/7 or by phone during business ...
Accepted Methods of Payment
MonsterCPAP accepts Visa, Mastercard, PayPal, Apple Pay, Google Pay and Shop Pay. Once an order ...
How To Cancel An Order
Send an email request to info@monstercpap.ca with your order number and we can cancel the order i...
Processing & Shipping FAQs
When will my order ship? Orders require 2-4 business days to process prior to shipping. From time...
Tracking Your Order
Tracking details are emailed to customers 2-4 business days after an order has been placed. All o...
Quotes, Prescription & Insurance FAQs
How do I get a CPAP quote? Quotes are automatically created and emailed to customers from their s...
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Return & Exchanges
Return Policy
MonsterCPAP Return Policy MonsterCPAP accepts returns on most* unopened products within 30 days o...
Final Sale Items
For health and safety reasons, open items and or items without safety seals are final sale and ca...