Order Questions & Answers

Order FAQs

How do I make an order? Orders are placed online at MonsterCPAP.ca 24/7 or by phone during busine...

Accepted Methods of Payment

MonsterCPAP accepts Visa, Mastercard, PayPal, Apple Pay and Google Pay. If you wish to pay by cre...

How To Cancel An Order

Send an email request to info@monstercpap.ca with your order number and we can cancel the order i...

Processing & Shipping FAQs

When will my order ship? Orders require 2-4 business days to process prior to shipping. From time...

Tracking Your Order

Tracking details will be emailed to customers within 2-4 business days after an order has been pl...

Quotes & Prescription FAQs

How do I get a CPAP quote? Quotes are automatically created and emailed to customers from the sho...

Return Policy

What is your return policy? MonsterCPAP will gladly accept returns on most* unopened product with...

Final Sale Items

These items are final sale and cannot be exchanged or returned at any time: AirFit N20 / F20 Se...