MonsterCPAP Return Policy
MonsterCPAP accepts returns on most* unopened product within 30 days of the original ship date. Items being returned must be in new sellable condition. Return shipping is the responsibility of the customer and a 15% restocking fee will apply to all returned items. Products without safety seals, opened, deemed opened, or deemed used are final sale. A machine is used if there are hours of usage on the unit. *See Final Sale List*
Email us at info@monstercpap.ca to initiate a return. Instructions are provided as to the how to proceed as long as the item qualifies for a return. Refunds are issued once the returned product is received and inspected.
What MonsterCPAP Return Address?
MonsterCPAP PO BOX#1268, 1110 Finch Ave. West, North York, ON, M3J 3M2, Canada
What Products Are Final Sale?
MonsterCPAP Exchange Policy
Exchanges can be made within 30 days of the original ship date if the item is unopened. Shipping fee for an exchange is the responsibility of the customer. Shipping fees associated to reship the exchanged items will also be the responsibility of the customer, unless the exchanged item is over $100. Products that have been opened or used are final sale. A machine is used if there are hours of usage on the unit. *See Final Sale List*