Order Questions & Answers

Order FAQs

Why do I have to log in to see the prices? As of Feb 2024, our Resmed partner has provided Monste...

Processing & Shipping FAQs

When will my order ship? Orders require 2-5 business days to process prior to shipping. From time...

Log into your MonsterCPAP Account to View Resmed Pricing

  We’re excited to announce that our partner Resmed has given MonsterCPAP exclusiv...

Accepted Methods of Payment

MonsterCPAP accepts Visa, Mastercard, PayPal, Apple Pay, Google Pay and Shop Pay.  Once an order ...

How To Cancel An Order

Send an email request to info@monstercpap.ca with your order number and we can cancel the order i...

Tracking Your Order

Tracking details are emailed to customers 2-4 business days after an order has been placed. All o...

How to Initiate a Return

  Ensure your return meets our Return Policy or it will not be approved and a refund will not be ...

Return Policy

MonsterCPAP Return Policy MonsterCPAP accepts returns on most* unopened products within 30 days o...

Final Sale Items

For health and safety reasons, open items and or items without safety seals are final sale and ca...