Ordering Online
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Order FAQs
How do I make an order? Orders are placed online at MonsterCPAP.ca 24/7 or by phone during busine... -
Processing & Shipping FAQs
When will my order ship? Orders require 2-4 business days to process prior to shipping. From time... -
How To Cancel An Order
Send an email request to info@monstercpap.ca with your order number and we can cancel the order i... -
Why Are CPAP Machines Out Of Stock?
CPAP manufactures continue to experience significant challenges prolonged by the effects of the C... -
Tracking Your Order
Tracking details will be emailed to customers within 2-4 business days after an order has been pl... -
Quotes & Prescription FAQs
How do I get a CPAP quote? Quotes are automatically created and emailed to customers from the sho... -
Submitting A Prescription
Purchasing a CPAP/APAP/BiPAP machine requires a valid prescription from a medical doctor. Send a ... -
Accepted Methods of Payment
MonsterCPAP accepts Visa, Mastercard, PayPal, Apple Pay and Google Pay. Once the order is comple... -
Is CPAP Equipment Covered Under Healthcare Insurance?
This is one of the most frequent questions around CPAP therapy, and the good news is that healthc... -
Ontario Assistive Device Program (ADP)
Ontario has a program called the Ontario Assistive Device Program (ADP) that funds up to 60% of ... -
Internet Minimum Advertised Price Policy (MAP)
MonsterCPAP follows all manufacture's internet pricing policies. Click here for Resmed MAP. As au... -
Oxygen Concentrator Order Restrictions
Oxygen concentrators are sophisticated medical devices and sold under strict Health Ministry guid... -
COVID-19
As we continue to experience challenges prolonged by the effects of COVID-19, the last thing anyo...